How can I retrieve the funds withdrawn to a wrong address?

1. If you sent your assets to an incorrect address by mistake and you know the owner of this address, please contact the owner directly.

2. If your assets were sent to a wrong address on another platform, please contact the customer support of that platform for assistance.

3. If you forgot to include a Tag/Memo during withdrawal, please contact the customer support of that platform and provide them with the TxID of your withdrawal.

Note: Please check the withdrawal address, token, amount, chain type, and MEMO carefully before withdrawing to avoid asset loss.Any incorrect information may potentially lead to the permanent loss of your assets and make them irrecoverable.